FAQs

HAVE A QUESTION?

What is your shipping Policy?

All orders are available to be shipped within the U.S. and Canada. I can also ship worldwide, so please contact me for a quote. All orders are insured and may require a signature for delivery. In addition, all Acrylic Glass Mounted Prints are shipped in a wooden crate ensuring the safe delivery of the piece.

Archival Prints are shipped within 2 weeks
Metal Prints are shipped within 4 weeks
Framed Metal Prints are shipped within 6 weeks
Acrylic Glass Mounted Prints are shipped within 6 weeks

What is your Policy on Returns/Exchanges/Refunds? 

I am fully confident that every one of my prints will excite and impress. My utmost desire is to provide my clients with a brilliant limited edition photograph you can hang in your home for years, and even decades to come. If you are unsatisfied for any reason, please contact me within seven days of receipt of your print for return details. In the case, however unlikely, that a print arrives damaged, I will replace that image, free of cost.

How can I keep up with your new work?

Check with my website from time to time.  You can also follow me on Facebook at facebook.com/jim.s.hoover.  Better yet, sign up on this site for my monthly newsletter to find out where I'll be showing and to see my monthly specials including exclusive special pricing.